Welcome
Dear Guest,
Welcome to Best Western San Marcos! Thank you for choosing us for your stay in the heart of the Texas Hill Country. Our staff will do everything possible to make your visit comfortable and enjoyable.
This guest directory will familiarize you with our services and amenities. We hope you have a great stay and look forward to welcoming you back.
— The Staff and Management of Best Western San Marcos
Guest Services
Check-in | Check-out
Check-in time is 3:00 p.m. Check-out time is 11:00 a.m.
Coffee in the Lobby
Instant hot coffee is available in the lobby 24/7.
Complimentary Breakfast
Our hot breakfast buffet is served daily from 6:30 a.m. to 9:30 a.m.
Credit Cards
We accept American Express, Visa, Discover and MasterCard.
Forgot Something?
The front desk offers complimentary combs, razors, shaving cream, toothbrushes, toothpaste, feminine products and sewing kits.
Front Desk
Available 24 hours.
Ice & Vending
Available on each floor.
In-room Features
Flat-screen TV, microwave, refrigerator and hair dryer.
Laundry
Guest laundry available.
Parking
Free on-site parking.
Pet Policy
This is a pet-free property. Pets are not permitted in guest rooms or on the premises.
Pool
Our outdoor pool is open daily from 11:00 a.m. to 11:00 p.m.
Smoking Policy
This is a smoke-free property. Smoking is not permitted anywhere on the premises.
Wake-up Calls
Available — just ask the front desk.
Airlines
Eat. Play. Shop.
San Marcos Premium Outlets
Designer brands like Gucci, Saint Laurent and Prada at outlet prices — one of the largest outlet centers in the country.
Tanger Outlets
220+ brand-name stores just down I-35, with discounts up to 65% off retail.
Historic Downtown Square
Local boutiques, vintage finds, art galleries and gifts around the 1909 Hays County Courthouse.
San Marcos River Tubing
Float the 72-degree spring-fed river — tube rentals at Lions Club Tube Rental or Texas State Tubes.
The Meadows Center
Glass-bottom boat tours over the crystal-clear headwaters of Spring Lake.
Rio Vista Park
Whitewater rapids, tubing and riverside trails along the San Marcos River.
Schlitterbahn Waterpark
One of the world's best waterparks — rides and the spring-fed Comal River, about 30 minutes away in New Braunfels.
Wonder World Cave & Park
Tour an earthquake-formed cave and ride the observation tower — Texas's first show cave.
Downtown & Mermaid March
Stroll the square, find Kissing Alley, and spot the seven-foot painted mermaid statues around town.
Texas State University
Catch a Bobcat game or campus events at the heart of the town.
Black's Barbecue
Legendary Texas brisket — the Lockhart institution's San Marcos location.
Palmer's Restaurant & Courtyard
Hill Country favorites served in a charming stone courtyard downtown.
Herbert's Taco Hut
A downtown institution for Tex-Mex and cold margaritas.
Gil's Broiler & Manske Roll Bakery
Burgers and the famous giant Manske roll — a San Marcos tradition since 1952.
The Root Cellar Cafe
Fresh sandwiches, salads and coffee on the downtown square.
Casa Maria Restaurant & Bakery
Homemade Tex-Mex and fresh-baked pan dulce.
North Street
Craft beer, wine and globally inspired comfort food near campus.
Wifi
Check email, stream, or surf the internet from any device in your room.
Network
BEST WESTERN WIFI
Password
Airforce01
Safety and Security
Your safety and the security of your property are of the utmost concern to us. Please take advantage of the following precautions.
Double Locks
For additional security, use the deadbolt and safety latch upon entering your room.
Admittance
Do not admit anyone without first identifying them using the door viewer. If in doubt, call the Front Desk.
Key
Safeguard your key. Do not leave it in your room or door, and never give it to others.
Fire
Know the location of the nearest exit stairway. Report fire or smoke to the hotel operator. Do not use elevators.
Vehicles
Do not leave valuables in your vehicle and always lock it.
Parking
Look around before entering parking lots. If anything seems suspicious, return inside and contact management.
Surrounding Areas
Exercise caution when exploring. Ask management about an area before venturing into it.
Fire Safety
Never smoke in bed or cook in your room. Always unplug personal appliances such as irons, hair dryers and curling irons.
Plan Ahead
- Study the evacuation route behind your door.
- Locate the two nearest exits and fire alarms.
- Count the doors between your room and the exit.
- Keep your room key handy.
In Case of Fire
- Pull the nearest alarm and notify the Front Desk.
- Move calmly to the nearest exit.
- If smoky, crawl low to the door.
- Feel the door — if hot, do not open it.
- Take your key in case you must return.
If You Can't Leave
- Call the Front Desk with your location.
- Fill the tub and sink with cold water.
- Seal door cracks with wet towels.
- Signal from your window.
TV Channels
Press the Guide button on your remote to view all available channels.
Carbon Monoxide Safety Tips
- Carbon monoxide is an odorless, colorless gas.
- Symptoms include headache, dizziness, nausea and confusion.
- If you suspect exposure, get fresh air immediately and call 911.
- Then notify the Front Desk right away.